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Delivery & Returns

We aim to dispatch all orders within 2-3 working days of payment being received. We carefully pack your order to ensure it arrives in perfect condition. All items are packaged beautifully, making it perfect for gifting. You may add a note at the checkout.

UK DELIVERY

Find the delivery  cost for your order by adding items to your cart.

Estimated delivery times once your order has been dispatched:

  • Standard: 3-5 working days
  • Express: 1–3 working days

Standard and Express delivery estimates are not guaranteed.

WORLDWIDE DELIVERY

Find out how much delivery will cost, simply choose the destination country and update in your cart.

See estimated delivery times below once your order has been dispatched:

  • Europe: 5–9 working days
  • Rest of the World: 7–12 working days

Some items may require a signature upon arrival.

Worldwide delivery estimates are not guaranteed.

 

REFUNDS/RETURNS

We hope you love everything you receive, but if you would like to return an item(s) then please get in touch. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Item(s) need to be returned to us in their original condition, within 30 days of placing your order. Please note: We require a proof of purchase for any returns requested.

EXCHANGES:

We can only offer an exchange in the event of an item being faulty or damaged in transit. In this case, the exchange will be for the same product only. If you would like a different item then a new order must be placed. All returned items will be refunded within 2 working days of us receiving them, minus the cost of the initial postage fee (except in the case of a faulty or damaged item). Unfortunately, we are unable to offer returns, refunds or exchanges on any personalised or made to order items. If you do wish to return an item, contact us first within the 30 days to receive our instructions. It is your responsibility to return items using a secure postage method, and sufficient packaging to ensure the order is returned in the original condition. The item is your responsibility until we receive it, and you are responsible to pay the cost of the returns postage.