GDPR PRIVACY POLICY

We always put the privacy of our community’s data at the heart of everything we do. In particular, we never sell or trade personal data or email lists with third parties and are always using secure HTTP with SSL (HTTPS) to serve pages on our website. Our website is not intended for children and we do not knowingly collect data relating to children.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name and last name. It also includes your gender, if you choose to provide it to us.

Contact Data means the data we use to contact you including your billing address (if you purchase a product through PayPal), home address, email address and telephone number.

Financial Data means the payment method and card association used to process your payments for your orders. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third-party service providers. We encrypt your payment card details in your browser and securely transfer this data to our relevant third party payment provider to process a payment.

Transaction Data means details about transactions you have made on our website including the payments to and from you along with other details of services you have booked from us.

Technical Data means details about the device(s) you use to access our website including your internet protocol (IP) address, browser type and version, location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username (email address), your login data, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data includes information about how you use our website, products and services. This includes your browsing patterns and information such as how long you might spend on one of our webpages and what you look at and for on our website, the page that referred you to our site and the clickstream during your visit to our website, page response times and page interaction information (clicks you make on a page).

Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We may also collect, use and share aggregated and/or anonymised data (“Aggregated Data”) such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, where you do not provide suitable address instructions to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity Data, Contact Data, Transaction Data, Profile Data, Financial Data and Marketing and Communications Data by using our website, filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you

create an account on our website;

request marketing to be sent to you;

enter a competition; or

give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Usage Data and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookies Policy for further details.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@sheggs.com.

HOW WE USE INFORMATION

Any personal data and other information provided by you are processed by us in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.

WE MAY USE INFORMATION HELD ABOUT YOU IN THE FOLLOWING WAYS:

To ensure that content from our site is presented in the most effective manner for you and for your computer

To provide you with information, products or services that you request from us or which we feel may interest you

Your Personal Information may be disclosed as follows:

As a member, your public profile page will always include some minimum information such as your name, your public profile photo and public comments. Parts of your public listing page may be displayed in other parts of the website to other users for marketing purposes.

As a member, your public profile and results on public listing pages may be included in search engine indexes, in which case some details from your public profile may be published as search results. We do not control the practices of third-party search engines, and they may use caches containing outdated information, including any information indexed by the search engine or the information on your public profile.

When you list your product to be tested, this may show together with any information you added on search sites.

After product testing form has been completed, we will ask you to review the product. If you choose to provide feedback, your comment may be public on the website.

We may also publish, disclose and use Aggregated Information and non-personal information for industry analysis, demographic profiling, marketing and advertising, and other business purposes.

We may, however, disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold about you. You are also entitled to opt-out of any newsletter or marketing or previously signed up ones. The majority of the data we hold can be viewed, amended or deleted by you using the tools on our website. For example, you may use your profile page to edit the details held and displayed about you or your act.

If you are unclear about the use of these tools or have a data request which cannot be completed online using our website, please email your request to info@sheggs.com.

THIRD-PARTY SERVICES

In general, the third-party providers used by us, if any, will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Some of our External Third Parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

DATA BREACHES

In the unlikely event of a data security incident, we’ll notify all affected customers promptly and without delay. In most cases, this notification will be sent via email. Where required to do so, we’ll also notify the Information Commissioner (ICO).

Our reporting of a data incident does not constitute acknowledgement of any fault or liability on our part. Where possible, we will notify customers of steps we are taking to mitigate the effects of an incident, and the steps we are taking to prevent future incidents of a similar nature.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. It is your sole responsibility to be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This Policy was last updated on 10th July 2020.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, then please contact us at info@sheggs.com.

COOKIES POLICY

By visiting this website with your browser settings adjusted to allow cookies, you are consenting to Performry using cookies for the purposes outlined below in order to provide you with a fully functional booking experience.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier may be used. An anonymous identifier is a random string of characters used for the same purposes as a cookie.

Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow sites like Sheggs.com to deliver you a personalised browsing and booking experience.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

We may use the following types of cookie:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart.

Performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Duration of cookies:

Session (or Transient) Cookies

Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

Persistent (or Permanent) Cookies

Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how well the website works and where it can be improved.

Flash Cookies (or Locally Shared Objects)

You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.

Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.

Sharing with social networks :

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory.

Managing cookies :

If cookies aren’t enabled on your computer, it will mean that your experience on our website will be limited to browsing and researching; you won’t be able to add products, if any, to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Last updated 10th July 2020